Residents

Homeowners – What to Expect

We make the survey process simple and stress-free. Here's everything you need to know about your upcoming property survey for renewable energy installation.

What Happens on Survey Day

  1. 1

    A professional surveyor will visit your property at the agreed time

  2. 2

    The survey typically takes 1-2 hours depending on property size

  3. 3

    We'll take photos and measurements of key areas

  4. 4

    You're welcome to ask questions during the survey

  5. 5

    All data is handled securely and used only for your installation

  6. 6

    You'll receive a full report within 24-48 hours

How to Prepare

Access All Areas

Ensure we can access loft spaces, utility cupboards, and outdoor areas where equipment may be installed.

Clear Spaces

Clear access to your meter, fuse box, boiler, and any existing heating equipment.

Have Documents Ready

If available, have your EPC certificate, building plans, or previous survey reports to hand.

Allow Enough Time

Plan for 1-2 hours.

We Take Your Privacy Seriously

  • Photos are evidence for your installation design, not marketing material
  • All data is stored securely and only shared with your installation team
  • We comply with GDPR and only use data for the purpose of your project
  • You can request to see or delete your survey data at any time
  • Our surveyors carry ID and are DBS checked for your peace of mind

Ready to Book Your Survey?

Contact your installer or get in touch with us directly to schedule your property survey.